POOP 911 Akron

Easy to sign up reasonable price quick scheduling very happy with the service

We have been using this company for 2 years. Now all of the sudden they're charging us a fee when the weather is bad and they can't come out but they're still charging us a service fee. I'm not even sure what kind of a service fee you would charge for not doing your job. Now because of the weather they couldn't come for 2 weeks and they're not only charging us the service fee but they're also charging us $50 to clean up for 2 weeks because of the "EXTRA" waste in the yard. Well guess what locking my card you won't get a dime from me. Canceling this company and going with somebody a lot more professional and better priced. Poop 911 should be ashamed of themselves. They should look at their customers needs and not what they decide all of the sudden they want to freaking charge. I read their entire website and there is nothing on their website that says if they have to cancel due to whether they still would charge a fee. Never did it in the past but now all of a sudden that's what we're doing. Sadly their technicians are all really nice and have been really good to us. The last one we had was never here for more than 2 minutes and definitely skipped things but I was willing to overlook that but not anymore. I always leave a tip for them and a Christmas gift for them so that's who I feel sorry for. They all should walk off and go with a better company. I'm canceling poop 911. We've gone through so many technicians because they either quit or got fired. Not sure how you get fired from a company that you just scoops poop out of yards. What could you possibly do wrong to get fired. I absolutely do not recommend this company in any way shape or form.

First got poop 911 to clean up the yard. They did a phenomenal job that we decided to get weekly done. This was first follow up to the initial and the technician follows my request of sending a separate text that he is on his way. Goes in gets right to work and leaves without being noticed. Phenomenally work highly recommend.

Today was our first time having Poop911 out to take care of our yard!! The whole process was super easy and we are thrilled to have a poop free yard!! We are definitely looking forward to our weekly visits! Thank you so much!!!

The Tech did a great job, there was a lot to clean up and he got it all.